Fault finding - Sockets

If an appliance isn't working, you can find out whether its socket is working by plugging in a lamp in its place - if the light comes on, then the fault is with the appliance or its fuse. If the socket is off, then have a look at the consumer unit or fuseboard. If a fuse, circuit breaker or RCD has tripped, try resetting it - nuisance trips do occasionally happen.

If the fuse, circuit breaker or RCD in question trips again, or can't be reset, then try unplugging all your appliances. If this sorts out the problem, then chances are you have a faulty appliance. You could try plugging them in one by one to find which one is causing the problem (cordless kettles are often the culprit if the base gets wet).

If you have followed this advice and still have a problem, or if you are in any doubt, then please give us a call. We may be able to advise you over the phone, but if not then you can be sure of a prompt and sympathetic service.