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Solar PV repair enquiry form

For repairs to your solar PV system, please call us on 01772 311016 or complete this form and we will contact you. The more information you give us, the quicker we can help with your enquiry. UK enquiries only please!
Please note that we are a small company and can only offer a call out service within a reasonable travelling time from Chorley, Lancashire. We can send spare parts and replacement inverters via courier anywhere within the UK.
e.g. Are there any fault codes on the inverter screen? Any unusual noises or smells?
If your inverter is at fault then we will definitely need to know what panels are connected to it. Many companies installed a poor choice of inverter the first time round. If we know what your panels are then we can get you the right one.
Your inverter model number and serial number can usually be found on a label on the side or underside of your inverter.
If it's around 5 years, is it over or under? This is important as most inverter warranties are 5 years.
Why do we ask this? Certain companies made consistently the same mistakes/short cuts with their installations.
A picture speaks a thousand words! If you have any photos or other documents that can help us understand your installation then please upload them here. Particularly useful are photos of the inverter model number sticker, the connections into the inverter and an overall picture of the inverter area showing all isolators etc.