Mike Cannon
16:14 15 Aug 19
Had the error code come up on my Aurora inverter the one that makes it terminal...……..oh deep joy I thought. After much research I came across Red Electrical and saw on their website it was possible to change an inverter yourself. After a chat with Stuart I felt quite confident in undertaking the task. I found him to be a very genuine and helpful man. I purchased a Solis 3.6 inverter with a data logging stick and for peace of mind an extended warranty. It arrived next day and I fitted it with no problem at all. The logging stick proved to be a problem and took a little longer but a call to Stuart next day he very quickly opened an account for me to reach the required software and the problem was solved in no time. I have no hesitation in recommending Red Electrical as a company and cannot praise Stuart highly enough for his knowledge and efficiency. Well done!!
neil Wilson
07:53 18 Jul 19
I found RED Electrical when my Solar PV inverter had died and the system stopped working. I spoke to three other companies who wanted over £1000 to come and diagnose the fault then fix it.However Stuart's website simply described in clear language just how straightforward it is to buy an inverter and do it myself, at half the price.I placed the order Sunday, received the inverter Tuesday and had it installed and generating Within 45 minutes.Essentially if you can lift the Inverter, drive in three screws, and install a plug, you can do this.Great no-nonsense service which I have already recommended to friends who have Solar PV.
gerard jones
12:24 12 Jul 19
Can not rate Red highly enough. My solar system had stopped working, they gave me advice over the phone and when the fault meant a new inverter they came out very quickly replaced and guaranteed for a very reasonable price and a wiring fault made by the installers years ago was found and fixed for free. My system is already producing far more than before. Thankyou.
Clayton Hartley
18:52 04 Jul 19
When our existing solar inverter packed up Stuart not only recommended a good, well-priced replacement but assured me I could easily change it myself—which I did, saving me the cost of paying an installer. (If you can wire a plug and screw a mounting plate to a wall then it is a doddle.) He is happy to help by phone or email and answers all queries quickly.
Duncan Chappell
05:08 13 Jun 19
Truly excellent service. Stuart was one of a number of people I contacted after my inverter developed a fault. (Another contractor did the initial installation but is no longer in business). Stuart’s responses were always quick and very helpful. I am very glad to say that with his assistance we now have a replacement inverter working fine. I would whole heartedly recommend him and his company.
Andy Glastonbury
15:34 06 Jun 19
I needed to replace my PV Inverter (quickly). Stuart was excellent and really helpful. A new Inverter was ordered a received the following day. Brilliant.
john rock
19:08 31 May 19
I don't often review products, but felt I had to to justify the service received from Red Electrical. I purchased an inverter, extended warranty and data stick. I received excellent advice regarding the product and next day delivery. Stuart had set up my account and the whole process of replacing my inverter took 10 minutes from taking it out of the box to installation, app download and generation. Most importantly I couldn't find the product cheaper elsewhere. I would recommend this company.
Mark Huddy
08:10 31 May 19
Stuart always prompt in getting back to you. He advises well and won’t sell you something you don’t need. Quick polite service with warranty provided.
Maryanne Shriane
10:49 26 Apr 19
Thank goodness there are still honest, decent and reliable contractors out there like Red Electrical. Highly recommended. Very happy. Thank you.
Paul Prescott
18:14 08 Apr 19
Stuart was able to attend promptly and carry out a full analysis of our Solar PV system which diagnosed a faulty inverter with everything else working within specification. After installing a replacement inverter (Solis) we have been very happy with the outputs which have been noticeably higher than with our original inverter. Stuart was also helpful when we needed him to write a letter to our insurance company to claim for the replacement cost, which helped us enormously. Thank you.
Neil Keates
18:20 05 Apr 19
Very helpful, very honest, very knowledgeable, and after all the advise Stuart gave me about fault checking my inverter and then sending me details of a an equivalent replacement with prices and a couple of phone conversations I could of easily bought from elsewhere because I then knew what I needed and might of found it cheaper! But I never, and I'm so glad I placed the order with Stuart. The package turned up the next day as promised, packaged perfectly and if I needed any advice I knew he was on the end of the phone. Thank you for a very reliable, honest service 👍
Karyn Sullivan
17:44 15 Mar 19
Stuart is a very nice man, honest and reliable, service second to none. Trust this man he will not rip you off in any way
Alan Lloyd
13:49 10 Mar 19
Alan LloydYour review will be posted publicly on the web. Learn moreFrom the initial discussions through to a superb installation of solar panels,Stuart has shown great professionalism and integrity. He has worked in appalling weather conditions yet delivered on time and followed this up with accurate ddocumentaion and advice. I would highly recommend Stuart and his firm to anyone wishing to have solar panels installed. Very refreshing. Adding photos
15:15 03 Mar 19
Stuart and his two colleagues worked through very cold rain, and completed the job in a day. Firstly I wanted to say a big that you for a high quality in so many ways. I’d like to think if I’d had a business like yours, the “Gold Class” standard that everyone would want to achieve, would be exactly what you are doing. From our initial chats, through to a superb installation, and a brilliant post documentation pack, I’m just so impressed.
Ron Hayes
09:55 02 Feb 19
Up and running in a day and a bit,,worked through the rain and cold great man ,very helpful It works great,,,Thanks Stuart
Lyndon Turner
12:59 01 Nov 18
Recently had a PV system and Tesla battery installed, Red Electrical has done an amazing job, if you are looking for solar, look no further than red electrical I would recommend them to anyone. Cheers Stuart regards Lyndon
Mal Fry
19:19 19 Oct 18
Stuart has recently offered some very insightful information regarding what to look out for when installing a Solar system. His advice has helped me to become better informed and he offered this assistance to me without any obligation. I do not live within the area that he operates so he will not benefit from giving me advice, but kindly offered it anyway. I would like to say a big thank you for your time and advice.
Dennis Jackson
10:48 17 Oct 18
Excellent service. 22 Solar panel installation in one day. Very pleased with the service, highly recommended. A very professional service with detailed quotation. Stuart takes you through quote and describes all options available and any extended guarantees. Most importantly the installation come with an Insurance backed guarantee for the installation.
Anne Gott
14:32 29 Sep 18
Stuart came, quoted and installed within the tight time-frame we were hoping for due to the falling feed-in tariff's. His team were very fast and efficient on installation day and cleaned and tidied up afterwards. All systems "go" except for a failed inverter after a couple of weeks, diagnosed a manufacturing fault, and quickly replaced by Stuart. Very satisfied with the work and happy we now have hot water heated by the sunshine as well as doing our "bit" for the environment and obtaining a reduction in Direct Debit to the electricity company of nearly £30.00 per month!
Quiet Ken
22:07 26 Sep 18
Website description and vids on replacing inverter were clear(mostly) and reassuring. Telephone enquiry was similarly helpful. I could have got the inverter for a bit less but thought the service above was well worth the extra so ordered. Now fitted and running .Thanks.
Philip Thompson
17:01 21 Aug 18
Absolutely delighted with the service I received. This is a guy who knows his profession.Good advice. Really pleased
Richard Govan
16:37 05 Jul 18
After a visit from a Specialist Installer I contacted Stuart whose simple and informative information saved spending £4000 pounds. 18months later our Aurora inverter failed and I contacted him again and he organised a new inverter which arrived in less than 24hrs. Quote from him 'It is easy to install just follow the instructions'. After further consultation with some technical questions (Stuart must have doubted my common sense) inverter installed and working perfectly. Red Electrical deserve every plaudit for helpful and considerate help. Many Thanks for your help and assistance. Have already recommended you to others.
Andi Philp
17:18 02 Jul 18
Diagnosed poorly matched system over the phone and suggested an improvement of a dual inverter to replace 2 separate ones. Yield has improved as promised. Thank you!
Mark Holdstock
08:08 12 Jun 18
More than three years ago a friend, who is an environmental consultant, told us that our roof was south facing and therefore was ideal for solar panels. When building work was planned, to adapt and extend the house, we decided this was an opportunity to install solar panels and a battery to store any excess electricity which was in excess to the power being used by the house during the day. Red Electrical was recommended during a chance conversation, and we decided to go with them. Throughout the installation of both the panels and the Tesla Powerwall battery we have been highly impressed with Stuart’s knowledge of the installation process and his ability to deal with any arising issues (which were minimal in number). Both the panels and the Powerwall worked from the very beginning and thanks to the apps it was obvious from the very beginning that the panels and the Powerwall were making a difference (in the summer a big difference) in terms of a reduction in the amount of electricity we buy from the National Grid. The monthly figure for June 2018 is that we are generating 88% of the electricity we are using. Having a Tesla Powerwall battery means that the house is solar powered even in the middle of the night. Having Stuart operating as a tradesman rather than a salesman, really does make a difference, as he understands the full picture of the way that the technology works, which is vital if an installation such as this is to work. All in all dealing with Red Electrical has been a very satisfying experience.
Simon Edwards
10:03 25 May 18
Helped me out with a solar inverter fault. Excellent service and good technical advice. New inverter was easy to fit and now back up and running.
paul foster
18:16 24 May 18
Excellent service and value for money. Quick diagnosis of the fault, and part changed with minimum fuss.
James Harvey
16:25 04 Apr 18
After my Aurora Power One inverter failed 3 months out of warranty, with no interest from my original supplier in any form of goodwill, I contacted RED Electrical to see if there were any repair options. Stuart confirmed my fear that the error was fatal and recommended the Solis 4G unit as a great low cost unit that's a simple DIY install. The inverter arrived next day and is indeed a simple install being almost plug and play. If you can install a 3 pin plug, you can replace a failed inverter with one of these. I saved 2/3rd's of the price that my original installer wanted to fix the issue - great service, very happy 🙂
Andrew D'Alton
23:51 03 Apr 18
Very glad to have found this company. Spoke on the phone and was told it could be a number of things causing the problem. Stuart gave me a few things to try that might fix the problem before he came out. Didn’t work though and a site visit was needed.As suspected a new inverter was needed the cost of replacement was slightly less than I expected and the work was completed quickly.Very happy and certainly recommend this company.
brian Woodward
13:03 30 Oct 17
Following a fault on my solar system I phoned Red For assistance on Friday. Stuart attended the following Monday at 09-30 and following a quick diagnosis he found the fault to be no more than a tripped circuit breaker. He recommended replacing it with one which he considered to be more suitable for my system. Following fitting, the system sprang into life instantly much to my relief!My main concern was not to be ripped-off by a cowboy who did not know his job as the opportunity was there! I need not have worried: Stuart was honest, polite, expert, speedy and efficient and I cannot recommend him more highly.Engage him and you will have peace of mind!
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